Welcome to A21Cash Connect. By using our application and services, you agree to comply with and be bound by the following terms and conditions.
Users must provide accurate information when creating an account. To maintain market trust, certain trading features or seller badges may require identity and location document verification (KYC).
Buyers are covered by a 3 to 7 day return window starting from the day of order receipt. If a product is delivered with defects, missing parts, or was wrongly shipped by the vendor, buyers must report the issue via their dashboard within this timeframe to initiate a exchange or return.
Free delivery applies to selected products and eligible **bulk orders**. Free shipping criteria and minimum order quantities are clearly specified on individual product listing pages.
A21Cash Connect facilitates connections between buyers, retail users, and wholesale vendors. Users are responsible for exercising due diligence prior to concluding direct deals and transactions.
We reserve the right to terminate or restrict access to any user account found to be engaging in prohibited activities or failing document verification guidelines.
We reserve the right to modify or update these terms at any time. Continued use of the platform after updates constitutes acceptance of the new terms.
If your item arrives damaged, defective, or incorrectly shipped, you can report and return it within 3 to 7 days of delivery.
To qualify for a valid return or exchange, buyers must inspect their items upon delivery and initiate a dispute or return request within 3 to 7 days under the following conditions:
We offer Free Delivery on select items and bulk purchasing tiers:
Free delivery terms and shipping schedules are displayed at checkout before order confirmation.
To report a problem with your order, navigate to your order history in your account dashboard, select the affected order, and click "Report Problem / Request Return" within 3 to 7 days of delivery.
At A21Cash Connect, protecting your personal data and privacy is our highest priority.
We collect essential account information such as your name, contact information, and email address. When applying for verification, we securely process identity and location proof documents.
All verification documents uploaded (National ID, Passport, Location Proofs) are strictly confidential and encrypted. No third-party entities will ever be granted access to your private identity files.
We do not sell, rent, or trade your personal data with advertisers or unaffiliated third parties.
You may request account updates, removal of uploaded verification data, or full account deletion at any time by contacting support through your dashboard.