A21Cash Connect – Cookies Policy

This Cookies Policy explains how A21Cash Connect uses cookies and similar technologies when you use our website or mobile application. A21Cash Connect is an online marketplace in Kenya where users can buy and sell products.

By using A21Cash Connect, you agree to the use of cookies as described in this policy.


1. What are cookies?

Cookies are small text files that are stored on your device (phone, tablet, or computer) when you visit a website or use an app. Cookies help us:

  • remember your preferences

  • keep you logged in

  • improve security

  • understand how you use the app

  • personalize your experience

Cookies do not give us access to your phone content, photos, messages, or personal files.


2. Types of cookies we use

We use the following types of cookies:

a) Essential cookies

These cookies are necessary for the app to function. They enable features such as:

  • signing in

  • posting ads

  • viewing listings

  • secure navigation

Without these cookies, some parts of the app will not work.

b) Performance and analytics cookies

These cookies help us understand:

  • how users use the app

  • which pages are visited

  • app performance and errors

We use this information to improve our services.

c) Functionality cookies

These allow us to remember:

  • your language preference

  • saved searches

  • filters and settings

They make your experience more convenient.

d) Advertising cookies

We may show ads or sponsored content. Advertising cookies help:

  • display relevant ads

  • limit repeated ads

  • measure ad performance

Some cookies may be set by third-party advertisers.


3. Third-party cookies

We may use third-party services such as:

  • Google Analytics

  • Advertising networks

  • Payment partners

  • Social media integrations (e.g., WhatsApp, Facebook)

These services may place their own cookies on your device. We do not control third-party cookies and recommend reviewing their privacy policies.


4. How you can manage cookies

You can:

  • delete cookies from your browser or device

  • disable cookies in your browser settings

  • clear app data in device settings

Note: disabling essential cookies may cause A21Cash Connect to stop functioning properly.


5. Do cookies collect personal data?

Cookies may collect limited information such as:

  • device type

  • IP address

  • app usage activity

We do not sell your personal data. Any personal data collected is processed in line with our Privacy Policy and Kenyan data protection laws.


6. Changes to this Cookies Policy

We may update this policy from time to time. Any changes will be posted in the app or website and will take effect immediately upon posting.


7. Contact us

If you have questions about this Cookies Policy, you can contact us at:

A21Cash Connect Support Team
Website: https://a21cash.co.ke