Privacy Policy for A21Cash Connect
A21Cash Connect operates the A21Cash Connect mobile application, a shopping platform that allows users in Kenya to buy and sell products. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
By using A21Cash Connect, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Phone number
Email address
Location (city or region)
Profile information
Product listings and messages
b) Non-Personal Information
We may automatically collect non-personal information such as:
Device type and model
Operating system version
IP address
App usage data
Pages visited and interactions within the app
2. How We Use Your Information
We use the collected information to:
Enable buying and selling of products
Create and manage user accounts
Display user listings and profiles
Improve app functionality and user experience
Communicate updates, notifications, and support messages
Detect and prevent fraud, abuse, or illegal activities
Comply with legal obligations
3. Sharing of Information
We do not sell or rent users’ personal data.
We may share information:
With other users (e.g., seller contact details for transactions)
With service providers (hosting, analytics, notifications)
When required by law or legal authorities
To protect the rights, safety, and property of users and the platform
4. User-Generated Content
Any information you post publicly (such as product images, descriptions, prices, or contact details) may be visible to other users of the app.
You are responsible for the information you choose to share publicly.
5. Cookies and Tracking Technologies
A21Cash Connect may use cookies or similar technologies to:
Maintain user sessions
Analyze app usage
Improve performance and content
You can control cookies through your device or browser settings.
6. Data Security
We take reasonable measures to protect your information against:
Unauthorized access
Alteration
Disclosure
Destruction
However, no method of transmission over the internet or electronic storage is 100% secure.
7. Third-Party Services
The app may contain links to third-party websites or services (such as payment providers or social media platforms). We are not responsible for the privacy practices of these third parties.
We encourage you to review their privacy policies separately.
8. Children’s Privacy
A21Cash Connect is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. User Rights
You have the right to:
Access your personal data
Update or correct your information
Request deletion of your account and data
Withdraw consent where applicable
Requests can be made through the app or by contacting us directly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app and/or on our website. Continued use of the app after changes means you accept the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
A21Cash Connect
Email: connect@a21cash.co.ke
Website: https://a21cash.co.ke/
Kenya